Reference

bejototo Privacy Policy for Your Account

Our bejototo Privacy Policy explains what we collect when you open an account, use a mobile device, or connect DANA, OVO, GoPay and QRIS.

Account dataWallet recordsDevice accessYour requests
bejototo bejototo Privacy Policy for Your Account
CONTACT ROUTES

Where to Ask About Account Data

A clear contact route helps when a phone check, wallet record or account request needs attention.

Account access Use the account help route when phone verification stalls or you cannot reach your…
Wallet records For DANA, OVO, GoPay or QRIS references, share the transaction code and date through…
Privacy requests Send access, correction or deletion requests through the privacy contact path shown in your…
HANDLING YOUR DATA

How We Protect Account and Wallet Data

We keep this policy practical by linking each data practice to an account action you recognise, from phone verification to a QRIS status check.

Data collected

We collect account details, phone verification results, device signals, support messages and payment references needed to handle access, wallet status…

Cookie use

Cookies and similar storage can remember session settings, support secure sign-in and show the correct account state.

Account security

Phone verification and sign-in checks help confirm account ownership.

Retention periods

We retain records only as long as needed for account operations, security checks, payment disputes or legal duties.

Correction requests

If your phone number, contact detail or account record is inaccurate, ask us to correct it through the privacy route.

Data access

You can ask which personal data we hold and why it is used.

Privacy Policy Questions for Your Account

These Privacy Policy answers focus on the searches we hear around account creation, Indonesian wallets and mobile access. If your situation is not covered, use the privacy contact path and identify the account record, device session or payment reference involved.

It covers account details, phone verification, device signals, cookies, support messages and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

Phone verification helps confirm that you control the account before access or a data change. It also helps us investigate sign-in problems without asking you to share a password.

Use the privacy contact path in account help and describe the records you want to access. We check identity first, then respond according to the scope and timing required by local law.

Yes. Ask us to correct a phone number, contact detail or other inaccurate account record through the privacy route. We may compare your request with existing account details before changing it.

Yes. We may retain QRIS reference codes, status results, dates and linked account details needed to match a payment request. We do not need your QRIS PIN to investigate that record.

Retention depends on the record and may support security, payment disputes, account administration or legal duties. When access or eligibility is discussed, the applicable handling depends on local law.

Yes. Contact us through the privacy route with your device and browser details. Cookies can support secure sessions and account settings, while browser controls may limit some functions.